Delete Account

Last updated: May 11, 2026

Delete Your Servidot Account

Servidot users can delete their account from the Servidot mobile app or request deletion by contacting our support team. This page explains the steps to delete your account and what happens to your account data.

How To Delete Your Account In The Mobile App

1. Open the Servidot mobile app and sign in to your account.
2. Go to Profile.
3. Select Manage Account.
4. Tap Delete Account.
5. Confirm that you want to permanently delete your account.

If the app asks you to log in again, complete the login step and repeat the deletion request. This protects your account from unauthorized deletion.

Data Deleted

When your deletion request is completed, Servidot deletes or anonymizes personal data associated with your account, including:

• Account profile details such as name, email address, phone number, profile photo, and account role.
• Saved addresses and location details linked to your account.
• Provider profile details, business information, service listings, verification uploads, and bank details where applicable.
• Customer project details, bids, booking records, messages, reviews, support requests, and notification tokens tied to your account where deletion is legally and operationally allowed.
• Uploaded account media such as profile photos, project images, verification photos, service photos, and chat attachments where deletion is technically available.

Data We May Keep

Some records may be retained when required for legal, tax, fraud prevention, dispute resolution, safety, accounting, or regulatory reasons. This may include:

• Payment, wallet, refund, invoice, and transaction records.
• Records connected to active disputes, fraud investigations, chargebacks, or safety reports.
• Limited logs needed to protect platform security and prevent abuse.
• Information that must be retained to comply with applicable law.

Retained records are limited to what is necessary and are not used to recreate your deleted Servidot account.

Retention Period

We aim to complete account and associated data deletion requests within 30 days after verifying account ownership. Data kept for legal, tax, accounting, dispute, fraud prevention, or security reasons may be retained for up to 7 years, or longer if required by law or an active legal process.

After Deletion

Once your account is deleted, you will lose access to your Servidot profile, bookings, messages, saved addresses, provider tools, wallet access, and related app history. You may need to create a new account if you want to use Servidot again.

Contact

For questions or help with account deletion, contact support@servidot.com.